home *** CD-ROM | disk | FTP | other *** search
/ Developer Source 8 / developer source - volume 8.iso / softw / octs95 / 1p50.gif < prev    next >
Graphics Interchange Format  |  1996-11-16  |  132.6 KB  |  422x601  |  8-bit (159 colors)
   ocr: ONLINE SUPPORT ON THE RISE 17% 83% 1995 %0 - Online, or Electronic Person to Personvia Phone 26%0 1997 74% SOURCE: DATNQUEST INC. That Certain Someone. Customers still prefer to talk to a hu- man for support issues, but more are going online to get answers. This number will increase as electronic services improve.